It may be fast, but we think a more thorough malware scan would be better than a speedy but inefficient one.Īlthough Webroot’s virus and malware detection were lacking, we did appreciate its user experience, which was pretty seamless in our opinion. In short, Webroot has a tendency to be inefficient. Although Webroot did catch 98.9-percent of prevalent malware at the time, that’s still almost a full percentage point lower than the 99.8-percent industry average. For example, AV Test, an independent antivirus testing lab we trust, gave Webroot a two out of six protection score in their last test as a result of Webroot’s failure to detect about a third of the 307 zero-day attack samples. Of course, we used a very limited sample, but third-party tests seem to confirm our findings as well. That was disappointing, and was way below our passing score of three out of five. Of the five we hid, Webroot found just one. To test, we loaded five pieces of malware into our laptop and ran a scan. Let’s get back to the basic function of antivirus software: how well did Webroot actually protect our computer? This took out some of the app’s user-friendliness, but it wasn’t a big issue and is certainly not a deal-breaker for us. Our only qualm is that we had to switch back and forth the app and website to access some features. Everything was lightning quick with Webroot. It wasn’t like some of the antivirus apps we’ve tested that really slow down your computer, or run multiple processes in the background, causing delays. Overall, the Webroot app was lightweight and easy to use. Plus, a firewall protected our network at all times, which isn’t always guaranteed with antivirus software. And unlike other software, it doesn’t slow down computer performance or internet browsing speed while scanning. Not only could we do a scan whenever we wanted to, but by default, Webroot automatically scans every hour. That first scan took about 22 minutes, which is actually much faster than many other services we’ve tested. When we first opened Webroot, it immediately scanned our Macbook for malware and viruses, finding none. Quarantine: If Webroot had found any viruses or malware on our computer, they would’ve “quarantined” them in this folder, protecting the rest of our computer from these cyber threats.We’re pretty good about not clicking on shady phishing links, so Webroot didn’t detect anything on our Chrome browser. According to Webroot, this detection compares our web activity with a database of over 200 million domain names and IP addresses to identify sites that may contain malware. Web Threat Shield: The Web Threat Shield, on the other hand, monitored our internet usage for threads, giving us a warning if we encountered any malicious sites.Note: Webroot’s software monitored our computer for suspicious behavior, not just signatures that are already known to be malicious in established databases. However, you can adjust these settings in your browser, so overall, we’re happy with Webroot’s handling of our personal data. Webroot makes it clear that they don’t sell personal information, although it may be shared when advertising their services on other apps or websites. While this data is pretty standard for antivirus software, we wondered exactly how Webroot shared it with third parties, if at all. Misc: Any communications we have with Webroot, etc.Connecting and usage: License and account information, features utilized, session length.Devices: Operating system, MAC address, device ID, browser type, IP addresses, websites visited, location information.Content we provided: Any information in customer cloud storage.
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